Effective Date: 13th December 2024
Welcome to https://pocketwellnessrollers.com/ (“Website”). These Terms and Conditions govern your access to and use of the Website and the purchase of products from Pocket Wellness Rollers (“we,” “us,” or “our”). By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using the Website.
1. General Information
- Business Name: Pocket Wellness Rollers
- Website: https://pocketwellnessrollers.com/
- Email: [email protected]
- Address: Jones Bay Road, Sydney
These Terms and Conditions apply to all users of the Website, including visitors, customers, and any other individuals accessing the site.
2. Eligibility
By using this Website, you confirm that:
- You are at least 18 years old or have the consent of a parent or legal guardian.
- You have the legal capacity to enter into binding contracts.
3. Products
We sell aromatherapy rollerball products for travelers. Product descriptions, pricing, and availability are subject to change without notice. We make every effort to display product information accurately; however, slight variations in color, design, or packaging may occur.
4. Ordering and Payment
4.1 Ordering Process
- By placing an order on our Website, you agree to provide accurate and complete information.
- All orders are subject to availability and acceptance by us.
4.2 Payment
- Payments must be made at the time of purchase using the available payment methods on the Website.
- We use third-party payment processors. By completing a purchase, you agree to their terms and conditions.
4.3 Order Confirmation
- After placing an order, you will receive an email confirmation. This email serves as acknowledgment of your order but does not constitute acceptance.
- We reserve the right to cancel or refuse any order due to errors, fraudulent activity, or other unforeseen circumstances.
5. Shipping and Delivery
- Orders are shipped to the address provided during checkout. Please ensure your address is accurate.
- Shipping times and costs are displayed at checkout. Delivery times are estimates and not guaranteed.
- We are not responsible for delays caused by third-party couriers or customs clearance.
6. Returns and Refunds
6.1 Return Policy
- We accept returns of unused and unopened products within 30 days of delivery.
- To initiate a return, contact us at [email protected] with your order details.
6.2 Refund Policy
- Refunds are issued to the original payment method upon receipt and inspection of the returned items.
- Shipping costs are non-refundable unless the return is due to an error on our part.
6.3 Damaged or Defective Products
- If you receive a damaged or defective product, contact us within 7 days of delivery with photos and a description of the issue.
7. Intellectual Property
All content on this Website, including text, graphics, logos, and images, is the property of Pocket Wellness Rollers or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or exploit any content without our prior written consent.
8. Limitation of Liability
To the maximum extent permitted by law:
- Pocket Wellness Rollers is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or Website.
- We are not responsible for any adverse reactions to our products. Always read product labels and consult a healthcare professional if necessary.
9. User Responsibilities
You agree not to:
- Use the Website for unlawful purposes.
- Interfere with the security or functionality of the Website.
- Submit false or misleading information.
10. Privacy
Your use of the Website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
11. Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of Sydney.
12. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the revised Terms and Conditions.
13. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us:
- Email: [email protected]
- Address: Jones Bay Road, Sydney
Thank you for choosing Pocket Wellness Rollers. We value your trust and look forward to serving you.